A coin for the lockers Swimwear Two towels: one for the sauna and one for drying off after the ice baths Sliders or flip flops A water bottle A plastic bag for wet belongings Optional: A bathrobe Optional: A sauna hat These items will help you make the most of your time at Revitalise - Urban Spa and ensure you're well-prepared for your visit.

Bookings can be made through our website/mobile app (coming soon), or by calling our reception. We recommend booking in advance to ensure availability.

If there are no sessions available for the time you wish to come, please feel free to call us in-case there are 'no shows'. We also encourage walk-ins but strongly advise booking or calling in advance.

Our goal is to provide an exceptional experience, with cleanliness being a top priority. To ensure this, we require the use of towels in all saunas and mandate showers between transitions to ice tubs. This will help maintain the highest standards of hygiene and cleanliness at all times.

We offer full wheelchair access, including a ground floor lift and a dedicated toilet with integrated showers. Please inform us in advance so we can assist with guidance. For access to ice baths, our team members or your care assistant are available to help.

Anyone requiring a companion in the capacity of a carer, can email us to apply for a free assistant ticket at info@revtialiseurbanspa.co.uk

Lockers in the changing rooms require a round token (similar to a one-pound coin) and are secured with a key. For high-value items you prefer not to leave in the lockers, please ask to store them behind the counter.

To protect our staff and cover running costs, cancellations must be made 24 hours before your appointment. If you need to cancel or reschedule, you can do so up to 24 hours in advance. Refunds for cancellations take 5-10 days to process, with transaction fees deducted. We understand plans can change, so we offer a full refund for cancellations made with 24 hours' notice.

Yes, guests must be at least 18 years old to use our facilities. Minors aged 16-17 may visit with a guardian present.

If you have any underlying health conditions, please consult with your doctor before using our sauna and cold plunge. Guests with certain medical conditions may be advised against using these facilities.

If you arrive late for your appointment, we will do our best to accommodate you. However, please be aware that your session may be shortened to avoid affecting other guests.

Opening Hours Mon – Fri 0600-2100 Sat 0800 – 2100 Sun 0800 – 1900

Easily accessible with many underground stations connecting to the overground, which should mean that you can visit us from anywhere in London! Nearest Stations Rectory Rd - 7min walk Clapton - 14min walk Hackney Downs - 14min walk Kingsland Dalston - 18min walk Stoke Newington - 18min Walk Dalston Junction - 20min walk Hackney Central - 20minwalk If travelling by vehicle, please drive via the East through Queensland Road, as there is a passing restriction for buses and motorcycles on the West of Downs Road. Postcode for Navigation: E5 8QJ

Parking is restricted, so please pay attention to the signs where you park to avoid any fines. Parking is free before 0830 and after 1830 Monday to Saturday

We welcome corporate and private booking events. If you would like a customised quote, please feel free to email us on info@revitaliseurbanspa.co.uk with the following information: Date, Time, Nature of Event, Number of Attendees, Requirements.